Shipping policy
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Thank you for shopping with Lick Energy at https://drinklick.com/! We are committed to delivering your clean, bold energy drinks as quickly and efficiently as possible. Below, you'll find all the details about our shipping process.Order Processing Time
- Orders are typically processed and shipped within 1-2 business days after placement.
- Orders placed after our daily cutoff time of 4:00PM CST (or on weekends/holidays) will be processed the next business day.
- Business days are Monday through Friday, excluding major U.S. holidays.
- We ship to addresses within the United States using trusted carriers such as USPS, UPS, or FedEx.
- Shipping rates are calculated at checkout based on the weight of your order, destination, and selected shipping method.
-
We offer the following standard shipping options:
- Standard Shipping: 5-10 business days (most common and affordable option).
- Expedited Shipping: 2-5 business days (available at an additional cost).
- Free Shipping: Available on all orders over [insert threshold, e.g., $50] within the continental U.S. (exclusions may apply to Alaska, Hawaii, or PO Boxes).
- Estimated delivery times begin once your order has shipped and do not include processing time.
- Delivery estimates are provided by our carriers and may vary due to factors like weather, holidays, or high demand.
- You will receive a shipping confirmation email with tracking information once your order leaves our warehouse.
- At this time, we currently ship only within the United States. International shipping is not available, but we're working on expanding—stay tuned!
- Once your order ships, you'll receive an email with a tracking number.
- You can track your package directly through the carrier's website or on our site (if applicable).
- We cannot ship to PO Boxes for certain expedited methods—please provide a physical address if selecting those options.
- Some products may have shipping restrictions due to local regulations (e.g., certain states may have limits on energy drinks).
- If your order hasn't arrived within the estimated delivery window, please contact us at hello@drinklick.com with your order number.
- We are not responsible for delays caused by the carrier, but we'll do our best to assist and resolve any issues.
- Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If an order is returned to us due to an incorrect or undeliverable address, we may require additional payment for reshipping.